Our Principles
Our products meet strict standards in terms of functionality and materials. Delivery, returns and refund conditions are detailed in our Terms & Conditions. Our customer support team is available for any technical enquiries.
Wall-mounted glass and metal wall lamp designed for indoor daily lighting.
We currently deliver exclusively within Australia. International shipping is not available at this time.
We have a 30 business day return policy, which means you have 30 business days from the date you receive your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it: unused, unworn, with tags, and in its original packaging. You will also need to provide a receipt or proof of purchase.
Customer Service Hours: Monday to Friday, 8:00 am to 6:00 pm. Closed on Saturdays, Sundays and public holidays.
Phone Support: +61 288 805 894
Email: info@luvyona.com
Our products meet strict standards in terms of functionality and materials. Delivery, returns and refund conditions are detailed in our Terms & Conditions. Our customer support team is available for any technical enquiries.
Customer Service Hours: Monday to Friday, 8:00 am to 6:00 pm. Closed on Saturdays, Sundays and public holidays.
Phone Support: +61 288 805 894
Email: info@luvyona.com
Yes. All Luvyona lighting products are designed to meet Australian electrical safety standards and regulations. Where required, products are supplied with compliant plugs, fittings and documentation suitable for use in Australia.
Estimated delivery times are:
Delivery times are estimates and may vary slightly due to carrier delays, remote locations or peak periods.
No. Luvyona currently delivers within Australia only.
Yes. Once your order has been dispatched, you will receive a confirmation email with tracking details, allowing you to monitor your delivery online.
Whether light bulbs are included or not is clearly specified in the product description of each item. Please refer to the individual product page for precise details before placing your order.